First: Introduction

By using the Taj Platform application, you entrust Taj Platform with your personal information. In turn, we are committed to maintaining your trust. This commitment begins by helping you understand the privacy practices applied on the Taj Platform.

This notice explains the personal data we collect, how it is used and shared, and the choices available to you regarding this data. We recommend that you read this notice carefully.

First: Introduction
A. Scope

This notice applies to users of Taj Platform services anywhere in the world, including users of applications, websites, features, and other services affiliated with the platform.

This notice explains how Taj Platform and its affiliates collect and use personal data. It applies to all users of applications, websites, features, and other services of Taj Platform worldwide, unless a separate privacy notice applies.

This notice specifically applies to:

  • Students and beneficiaries: individuals who request or receive online private lessons, including those for whom lessons are requested by others
  • Partner teachers: individuals who provide private tutoring services independently or through partner educational companies
  • Taj Platform staff: individuals working within the Taj Platform team

All individuals addressed in this notice are referred to as “users.”

B. Data Controllers and Transfers

Taj Platform is the controller of personal data collected in connection with the use of its services.

We may process and transfer personal data globally, including to countries outside the user’s country of residence, in order to fulfill agreements or based on legal mechanisms.

Third: Data Collection and Use Policies
A. Data We Collect

Taj Platform collects personal data:

  • Provided directly by users (e.g., account information)
  • Generated during use of services (e.g., device and usage data)
  • From other sources (e.g., partners or service providers)

This may include:

  • Profile information (name, email, phone, address, etc.)
  • Educational and professional information
  • Content shared by users
  • Lesson-related data
  • Location and device data

B. How We Use Data

We use personal data to:

  • Provide and improve our services
  • Ensure safety and security
  • Offer customer support
  • Conduct research and development
  • Enable communication between users
  • Send notifications and marketing communications
  • Comply with legal requirements

C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Authenticate users
  • Remember preferences
  • Analyze usage
  • Deliver and measure advertisements

D. Data Sharing

We may share data with:

  • Other users (as needed for services)
  • Service providers and partners
  • Affiliates
  • Legal authorities when required

E. Data Retention and Deletion

We retain data as long as necessary for service provision and legal compliance.
Users may request account deletion, but some data may be retained for legal or security reasons.

Fourth: Choice and Transparency

Users can control their data through:

  • Privacy settings
  • Device permissions
  • Account updates or deletion requests